Careers

Work where you can make a difference

If you are passionate about developing cloud based analytics solutions for the healthcare industry , AcesoCloud is the right place to be in! We are a tech company that works with healthcare professionals and new technology such as Hadoop, MongoDB, Sencha, HTML5, PhoneGap, D3, Java, Bootstarp and Angular JS, to develop cloud based analytics, collaboration and mobile solutions for healthcare systems. We nurture a unique work environment that fosters innovation, collaboration, and learning which helps us focus on our goal. Our culture helps us follow our passion everyday with more rigor and determination. We wake up each day with only one desire – to design better solutions that will help healthcare systems bring down Sepsis mortality while improving cost of care. We believe our mission can only materialize if we continually hire and nurture new talent who not only have the specific skill sets and aptitude but also identify with our core values and passion. If you think you fit the bill, apply now at resume@acesocloud.com.

Work With Us

Responsibilities 
  • Be the first point of contact for all customer/user raised queries  [Queries include incidents, service requests, new enhancement requests, access requests] 
  • Is able to own the query till resolution 
  • Is able to identify and differentiate between Incident and the problem 
  • Understand the customer SLA parameters and direct all queries to resolution within the set SLA parameters 
  • Is able to guide and navigate the user on the application and/or workaround solution with ease 
  • Address all queries via call, email & ITSM tool assigned 
  • Able to log and categorize all queries correctly 
  • Records incidents cataloging them by symptom and resolution 
  • Systematically interprets user problems and identifies solutions and possible side effects 
  • Is able to analyze impact Vs. urgency of every query appropriately as per the severity grid 
  • Proactively engage internal teams and customer on every major incident and drive the solution 
  • Review and store all RCA documents for appropriate consumption 
  • Able to identify and escalate trends of incidents and problems to internal specialists’ teams to avoid repeat issues preventing users using the solution 
  • Able to prepare simple dashboards and reports 
  • Monitor failure alerts and RTM dashboards and engage solutions teams, as per the RACI model if any issue observed 
  • Engage third-party hardware/software suppliers as deemed necessary to resolve the issue 
  • Contribute in creation of Known Error databases & solution identification tech-tree 
 
Key Skills 
  • Excellent written and verbal communication 
  • Is expert at time management – effectively, juggling multiple priorities and deliverables.  
  • Can work independently or with minimal supervision, under stringent deadlines 
  • Curiosity about technology, and the ability to learn new concepts quickly 
  • A focus on what’s important (with an eye for details that matter) 
  • Experience in Event log Review 
  • Experience in Infrastructure & Application performance monitoring  
Job Pre-requisites 
  • Expert in any major ITSM tool – SNOW/JIRA/BMC Remedy/ServiceDesk Plus/Solarwinds/ZenDesk/etc. 
  • Able to work in flexible shifts 
  • Able to work during weekends and India Holidays 
  • Experience in handling US clientele 
  • Experience in US Healthcare domain is an added advantage 
Experience:
3 – 5 years

Location:

Bhubaneswar Share your resume with us at ruth.chhetry@acesocloud.com
  • Minimum 3 years of experience in web designing
  • Excellent knowledge of Adobe XD, Photoshop, Illustrator
  • Excellent knowledge of Bootstrap framework
  • Excellent knowledge of HTML5, CSS3, SASS
  • Excellent knowledge of Javascript, Jquery
  • Expertise in creating PSD graphic designs using Photoshop
  • Proficiency in graphic design software including Adobe XD, Photoshop, Illustrator.
  • Proficient understanding of cross-browser compatibility issues.

Experience:

3 – 8 years

Location:

Bhubaneswar Share your resume with us at ruth.chhetry@acesocloud.com
We are looking to hire freshers with interest in Angular and Mean Stack development to join our dynamic team. You will be training to create a top-level coding-base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based web and mobile web-app. To ensure success as an Angular Developer, you should have functional knowledge of theoretical software engineering, be proficient in Typescript, JavaScript, HTML, and CSS

Requirements:

  • Knowledge of JavaScript MV-VM/MVC frameworks including Angluar8.
  • Good communication skills.
  • Critical thinker and good problem-solver.
  • Basic understanding accessibility and security compliance depending on the specific project
  • Basic understanding of code versioning tools, such as Git
  • Basic knowledge of MongoDB and Node JS (MEAN Stack)
  • Basic knowledge of Java and Angular (Full Stack)

Position:

Trainee Software Engineer

Experience:

0-1 years

Experience:

0-1 years

Location:

Bhubaneswar

Stipend:

INR 15,000

Key Skills:

Angular JS, Mean Stack and Full Stack

Joining:

Immediate

Key Skills:

Angular JS, Mean Stack and Full Stack Share your resume with us at ruth.chhetry@acesocloud.com
We are looking to hire an experienced Angular Developer to join our dynamic team. As a lead Developer, you will be responsible for creating a top-level coding-base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based web and mobile web-app. To ensure success as an Angular Developer, you should have extensive knowledge of theoretical software engineering, be proficient in Typescript, JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class Angular Developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.

Responsibilities:

  • Designing and developing user interfaces using Angular best practices.
  • Adapting interface for modern internet applications using the latest front-end technologies.
  • Writing Typescript, JavaScript, CSS, and HTML.
  • Developing product analysis tasks.
  • Making complex technical and design decisions for Angular projects.
  • Developing application codes and unit tests in Angular, Java Technologies, and Rest Web Services.
  • Conducting performance tests.
  • Consulting with the design team.
  • Ensuring high performance of applications and providing support.

Requirements:

  • Bachelor’s Degree in Computer Science, Computer Engineering or similar.
  • Previous work experience as an Angular Developer.
  • Proficient in CSS, HTML, and writing cross-browser compatible code.
  • Experience using JavaScript building tools like Gulp or Grunt.
  • Knowledge of JavaScript MV-VM/MVC frameworks including Angluar8.
  • Proven experience implementing front-end and back-end JavaScript applications.
  • Good communication skills.
  • Critical thinker and good problem-solver.
  • Understanding accessibility and security compliance depending on the specific project
  • User authentication and authorization between multiple systems, servers, and environments
  • Knowledge of Node.js and frameworks available for it {such as Express, StrongLoop, etc depending on your technology stack}
  • Proficient understanding of code versioning tools, such as Git
  • Knowledge on MongoDB and Node JS (MEAN Stack)
  • Knowledge on Java and Angular (Full Stack)

Experience:

1-3 years

Location:

Bhubaneswar Share your resume with us at ruth.chhetry@acesocloud.com
Responsible for managing the resolution of application and system issues that arise across a business. An Application Support job description seeks candidates with both business skills and technical IT knowledge, and demands an ability to manage multiple high-level tasks under pressure.

Responsibilities:

  • Possessing advanced knowledge of operating systems, devices, applications and software
  • Providing technical support to internal teams and external clients as required
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customised training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Developing reports for teams across the business

Requirements:

  • Knowledge in MongoDB or any other Database is a must
  • Working experience in Javascript
  • Experience in HTML, Tomcat Server
  • Working experience in Shell Scripting
  • Production support experience
  • Willing to work in US shift.
  • Willing to develop indepth knowledge of an organisation’s computing systems
  • Ability to explain complex ideas to those with limited IT and systems knowledge
  • Exceptional verbal and written communication skills
  • Listening ability and patience
  • Extraordinary customer service and relationship management experience
  • Critical thinking skills

Experience:

Min 1 year – Max 3 years

Location:

Bhubaneswar Share your resume with us at ruth.chhetry@acesocloud.com